Zach Khong Lap Hoe

Led R&D and launch of an agentic platform using a supervisor-worker dispatch architecture to orchestrate 12+ modules (web search, file uploads, claim charting, prior art analysis) through a unified chat interface, enabling users to execute complex multi-step workflows that previously required manual E2E operations, built on LangChain and Temporal.

Engineered chat ingestion pipelines with OpenAI Embeddings and Pinecone, implementing auto-compaction and semantic context retrieval to maintain continuous conversational memory across long sessions.

Shipped 21+ features across 200+ PRs in 2025 at a cadence of 3–4 major PRs per week, sitting in on client calls to scope requirements and translating feedback directly into full-stack implementation, improving platform tooling conversion by 40% and user engagement time by 35%.

Boosted GTM sales efficiency by 40% by redesigning and implementing the enterprise billing pipeline integrating Maplebilling for automated credit deduction, billing and real-time usage transparency for customers and internal teams.

Architected and implemented a custom Go-based ApplicationSet Generator plugin for ArgoCD that automatically discovers deployments across repositories, managing 100+ applications across staging and production environments in a multi-cluster environment.

Empowered all engineering teams with self-service deployment capabilities through UI-based syncing on ArgoCD while maintaining security best practices, eliminating DevOps bottlenecks and reducing deployment dependencies.

Engineered a warm build environment for Go pipelines, eliminating Docker-in-Docker overhead and achieving 50% faster build times, significantly reducing resource utilization and accelerating developer feedback cycles.

Implemented advanced monitoring for Kubernetes clusters using Prometheus, Grafana, and Alertmanager, improving incident response times by 40% through Discord Bot integrations.

Enhanced MoneyLion’s observability on the Node.js Middleware APIs by refactoring legacy code to utilize modern utilities allowing developers to trace endpoint specific errors on DataDog resulting in a 40% faster response time to PagerDuty production alerts.

Improved MoneyLion UI Design Library (MLDS) Developer Experience by enhancing hot-reload efficiency, achieving an 18x speed increase. Spearheaded the creation of deprecation guidelines for library components, ensuring backward compatibility and faster shipping of updates.

Developed and presented a full-stack ticketing application at Supabase Launch Week community meetup, showcasing Supabase Auth, PostgreSQL, and Next.js integration to 50+ developers.

Actively contribute to the Supabase community through technical presentations, knowledge sharing, and demonstrating real-world implementations of the platform’s features.